Privacy Policy

Our Privacy Commitment

At Virellomysta Financial Planning Services, we are committed to protecting your personal information and respecting your privacy rights in accordance with Malaysian law.

This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our services or visit our website.

Information We Collect

We collect information that you provide directly to us and information that is automatically gathered during your website visits.

• Personal identification information including name, contact details, and financial circumstances
• Contact information such as email addresses, phone numbers, and mailing addresses
• Website usage data including pages visited, time spent, and interaction patterns
• Technical information such as IP address, browser type, and device characteristics

How We Use Your Information

We use your personal information for legitimate business purposes and only as described in this privacy policy.

• Providing financial planning consultations and related services you have requested
• Communicating with you about appointments, services, and important updates
• Improving our website functionality and developing better service offerings
• Complying with applicable legal requirements and regulatory obligations

Legal Basis for Processing

We process your personal data based on lawful grounds established under Malaysian and international privacy regulations.

Data Sharing and Disclosure

We do not sell your personal information and only share data with third parties under specific circumstances.

• Trusted service providers who assist with business operations under strict confidentiality agreements
• Legal authorities when required by law or to protect our legal rights and interests
• Third parties when you have provided explicit consent for such sharing

Data Security Measures

We implement comprehensive security measures including encryption, access controls, and regular security assessments to protect your personal information from unauthorized access, disclosure, or misuse.

Your Privacy Rights

Under Malaysian privacy law and applicable international regulations, you have several rights regarding your personal data.

• Right to access and obtain copies of your personal data we hold
• Right to correct inaccurate or incomplete personal information
• Right to request deletion of your personal data under certain circumstances
• Right to restrict processing of your personal data in specific situations
• Right to receive your data in a portable format for transfer to another service
• Right to object to processing based on legitimate interests or direct marketing

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized services.

For detailed information about our cookie practices, please review our comprehensive Cookie Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve any disputes that may arise.

Children's Privacy

Our services are intended for adults and we do not knowingly collect personal information from children under the applicable age requirements.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable legal requirements, and will notify you of significant changes.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the information provided below.